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Authors: Kazuo Ishiguro

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‘Of course, you’re right, Mr Stevens. You’re so kind.’

‘Ah, Mrs Benn, that appears to be the bus coming now.’

I stepped outside and signalled, while Miss Kenton rose and came to the edge of the shelter. Only as the bus pulled up did I glance at Miss Kenton and perceive that her eyes had filled with tears. I smiled and said:

‘Now, Mrs Benn, you must take good care of yourself. Many say retirement is the best part of life for a married couple. You must do all you can to make these years happy ones for yourself and your husband. We may never meet again, Mrs Benn, so I would ask you to take good heed of what I am saying.’

‘I will, Mr Stevens, thank you. And thank you for the lift. It was so very kind of you. It was so nice to see you again.’

‘It was a great pleasure to see you again, Mrs Benn.’

The pier lights have been switched on and behind me a crowd of people have just given a loud cheer to greet this event. There is still plenty of daylight left – the sky over the sea has turned a pale red – but it would seem that all these people who have been gathering on this pier for the past half-hour are now willing night to fall. This confirms very aptly, I suppose, the point made by the man who until a little while ago was sitting here beside me on this bench, and with whom I had my curious discussion. His claim was that for a great many people, the evening was the best part of the day, the part they most looked forward to. And as I say, there would appear to be some truth in this assertion, for why else would all these people give a spontaneous cheer simply because the pier lights have come on?

Of course, the man had been speaking figuratively, but it
is rather interesting to see his words borne out so immediately at the literal level. I would suppose he had been sitting here next to me for some minutes without my noticing him, so absorbed had I become with my recollections of meeting Miss Kenton two days ago. In fact, I do not think I registered his presence on the bench at all until he declared out loud:

‘Sea air does you a lot of good.’

I looked up and saw a heavily built man, probably in his late sixties, wearing a rather tired tweed jacket, his shirt open at the neck. He was gazing out over the water, perhaps at some seagulls in the far distance, and so it was not at all clear that he had been talking to me. But since no one else responded, and since I could see no other obvious persons close by who might do so, I eventually said:

‘Yes, I’m sure it does.’

‘The doctor says it does you good. So I come up here as much as the weather will let me.’

The man went on to tell me about his various ailments, only very occasionally turning his eyes away from the sunset in order to give me a nod or a grin. I really only started to pay any attention at all when he happened to mention that until his retirement three years ago, he had been a butler of a nearby house. On inquiring further, I ascertained that the house had been a very small one in which he had been the only full-time employee. When I asked him if he had ever worked with a proper staff under him, perhaps before the war, he replied:

‘Oh, in those days, I was just a footman. I wouldn’t have had the know-how to be a butler in
those
days. You’d be surprised what it involved when you had those big houses you had then.’

At this point, I thought it appropriate to reveal my identity, and although I am not sure ‘Darlington Hall’ meant anything to him, my companion seemed suitably impressed.

‘And here I was trying to explain it all to you,’ he said with a laugh. ‘Good job you told me when you did before I made a right fool of myself. Just shows you never know who you’re addressing when you start talking to a stranger. So you had a big staff, I suppose. Before the war, I mean.’

He was a cheerful fellow and seemed genuinely interested, so I confess I did spend a little time telling him about Darlington Hall in former days. In the main, I tried to convey to him some of the ‘know-how’, as he put it, involved in overseeing large events of the sort we used often to have. Indeed, I believe I even revealed to him several of my professional ‘secrets’ designed to bring that extra bit out of staff, as well as the various ‘sleights-of-hand’ – the equivalent of a conjuror’s – by which a butler could cause a thing to occur at just the right time and place without guests even glimpsing the often large and complicated manoeuvre behind the operation. As I say, my companion seemed genuinely interested, but after a time I felt I had revealed enough and so concluded by saying:

‘Of course, things are quite different today under my present employer. An American gentleman.’

‘American, eh? Well, they’re the only ones can afford it now. So you stayed on with the house. Part of the package.’ He turned and gave me a grin.

‘Yes,’ I said, laughing a little. ‘As you say, part of the package.’

The man turned his gaze back to the sea again, took a deep breath and sighed contentedly. We then proceeded to sit there together quietly for several moments.

‘The fact is, of course,’ I said after a while, ‘I gave my best to Lord Darlington. I gave him the very best I had to give, and now – well – I find I do not have a great deal more left to give.’

The man said nothing, but nodded, so I went on:

‘Since my new employer Mr Farraday arrived, I’ve tried very hard, very hard indeed, to provide the sort of service I
would like him to have. I’ve tried and tried, but whatever I do I find I am far from reaching the standards I once set myself. More and more errors are appearing in my work. Quite trivial in themselves – at least so far. But they’re of the sort I would never have made before, and I know what they signify. Goodness knows, I’ve tried and tried, but it’s no use. I’ve given what I had to give. I gave it all to Lord Darlington.’

‘Oh dear, mate. Here, you want a hankie? I’ve got one somewhere. Here we are. It’s fairly clean. Just blew my nose once this morning, that’s all. Have a go, mate.’

‘Oh dear, no, thank you, it’s quite all right. I’m very sorry, I’m afraid the travelling has tired me. I’m very sorry.’

‘You must have been very attached to this Lord whatever. And it’s three years since he passed away, you say? I can see you were very attached to him, mate.’

‘Lord Darlington wasn’t a bad man. He wasn’t a bad man at all. And at least he had the privilege of being able to say at the end of his life that he made his own mistakes. His lordship was a courageous man. He chose a certain path in life, it proved to be a misguided one, but there, he chose it, he can say that at least. As for myself, I cannot even claim that. You see, I
trusted
. I trusted in his lordship’s wisdom. All those years I served him, I trusted I was doing something worthwhile. I can’t even say I made my own mistakes. Really – one has to ask oneself – what dignity is there in that?’

‘Now, look, mate, I’m not sure I follow everything you’re saying. But if you ask me, your attitude’s all wrong, see? Don’t keep looking back all the time, you’re bound to get depressed. And all right, you can’t do your job as well as you used to. But it’s the same for all of us, see? We’ve all got to put our feet up at some point. Look at me. Been happy as a lark since the day I retired. All right, so neither of us are exactly in our first flush of youth, but you’ve got to keep looking forward.’ And I believe it was then that he said:
‘You’ve got to enjoy yourself. The evening’s the best part of the day. You’ve done your day’s work. Now you can put your feet up and enjoy it. That’s how I look at it. Ask anybody, they’ll all tell you. The evening’s the best part of the day.’

‘I’m sure you’re quite correct,’ I said. ‘I’m so sorry, this is so unseemly. I suspect I’m over-tired. I’ve been travelling rather a lot, you see.’

It is now some twenty minutes since the man left, but I have remained here on this bench to await the event that has just taken place – namely, the switching on of the pier lights. As I say, the happiness with which the pleasure-seekers gathering on this pier greeted this small event would tend to vouch for the correctness of my companion’s words; for a great many people, the evening is the most enjoyable part of the day. Perhaps, then, there is something to his advice that I should cease looking back so much, that I should adopt a more positive outlook and try to make the best of what remains of my day. After all, what can we ever gain in forever looking back and blaming ourselves if our lives have not turned out quite as we might have wished? The hard reality is, surely, that for the likes of you and I, there is little choice other than to leave our fate, ultimately, in the hands of those great gentlemen at the hub of this world who employ our services. What is the point in worrying oneself too much about what one could or could not have done to control the course one’s life took? Surely it is enough that the likes of you and I at least
try
to make our small contribution count for something true and worthy. And if some of us are prepared to sacrifice much in life in order to pursue such aspirations, surely that is in itself, whatever the outcome, cause for pride and contentment.

A few minutes ago, incidentally, shortly after the lights came on, I did turn on my bench a moment to study more closely these throngs of people laughing and chatting behind me. There are people of all ages strolling around
this pier: families with children; couples, young and elderly, walking arm in arm. There is a group of six or seven people gathered just a little way behind me who have aroused my curiosity a little. I naturally assumed at first that they were a group of friends out together for the evening. But as I listened to their exchanges, it became apparent they were strangers who had just happened upon one another here on this spot behind me. Evidently, they had all paused a moment for the lights coming on, and then proceeded to fall into conversation with one another. As I watch them now, they are laughing together merrily. It is curious how people can build such warmth among themselves so swiftly. It is possible these particular persons are simply united by the anticipation of the evening ahead. But, then, I rather fancy it has more to do with this skill of bantering. Listening to them now, I can hear them exchanging one bantering remark after another. It is, I would suppose, the way many people like to proceed. In fact, it is possible my bench companion of a while ago expected me to banter with him – in which case, I suppose I was something of a sorry disappointment. Perhaps it is indeed time I began to look at this whole matter of bantering more enthusiastically. After all, when one thinks about it, it is not such a foolish thing to indulge in – particularly if it is the case that in bantering lies the key to human warmth.

It occurs to me, furthermore, that bantering is hardly an unreasonable duty for an employer to expect a professional to perform. I have of course already devoted much time to developing my bantering skills, but it is possible I have never previously approached the task with the commitment I might have done. Perhaps, then, when I return to Darlington Hall tomorrow – Mr Farraday will not himself be back for a further week – I will begin practising with renewed effort. I should hope, then, that by the time of my employer’s return, I shall be in a position to pleasantly surprise him.

by the same author

A PALE VIEW OF HILLS

AN ARTIST OF THE FLOATING WORLD

THE UNCONSOLED

WHEN WE WERE ORPHANS

KAZUO ISHIGURO

The Remains of the Day

Kazuo Ishiguro was born in Nagasaki, Japan, in 1954 and moved to Britain in 1960. He attended the University of Kent at Canterbury and the University of East Anglia. He now lives in London. His first novel,
A Pale View of Hills
, won the Winifred Holtby Prize of the Royal Society of Literature and has been translated into thirteen languages. His second,
An Artist of the Floating World
, won the 1986 Whitbread Book of the Year Award; it has been translated into fourteen languages.
The Remains of the Day
was awarded the 1989 Booker Prize.

Copyright © 1988 by Kazuo Ishiguro

All rights reserved under International and Pan-American
Copyright Conventions. Published in the United States by
Vintage Books, a division of Random House, Inc., New York.

Library of Congress Cataloging-in-Publication Data
Ishiguro, Kazuo, 1954–
The remains of the day / Kazuo Ishiguro. — Vintage international ed.
p. cm. — (Vintage international)
eISBN: 978-0-307-57618-7
I. Title.
 [PR6059.S5R46 1990]
823’.914-dc20     90-50177

AUTHOR PHOTOGRAPH COPYRIGHT © NIGEL PARRY

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