Read All Creatures Great and Small Online
Authors: James Herriot
The wall was bad enough in those early days when they had to pay the medical practitioners for treating their own ailments and when there was no free agricultural advisory service. But it is worse now when there is the Health Service and N.A.A.S. and the veterinary surgeon stands pitilessly exposed as the only man who has to be paid.
Most farmers, of course, swallow the pill and get out their cheque books, but there is a proportion—maybe about ten per cent—who do their best to opt out of the whole business.
We had our own ten per cent in Darrowby and it was a small but constant irritation. As an assistant I was not financially involved and it didn’t seem to bother Siegfried unduly except when the quarterly bills were sent out. Then it really got through to him.
Miss Harbottle used to type out the accounts and present them to him in a neat pile and that was when it started. He would go through them one by one and it was a harrowing experience to watch his blood pressure gradually rising.
I found him crouched over his desk one night. It was about eleven o’clock and he had had a hard day. His resistance was right down. He was scrutinising each bill before placing it face down on a pile to his left. On his right there was a smaller pile and whenever he placed one there it was to the accompaniment of a peevish muttering or occasionally a violent outburst.
“Would you believe it?” he grunted as I came in. “Henry Bransom—more than two years since we saw a penny of his money, yet he lives like a sultan. Never misses a market for miles around, gets as tight as an owl several nights a week and I saw him putting ten pounds on a horse at the races last month.”
He banged the piece of paper down and went on with his job, breathing deeply. Then he froze over another account. “And look at this one! Old Summers of Low Ness. I bet he’s got thousands of pounds hidden under his bed but by God he won’t part with any of it to me.”
He was silent for a few moments as he transferred several sheets to the main pile then he swung round on me with a loud cry, waving a paper in my face.
“Oh no! Oh Christ, James, this is too much! Bert Mason here owes me twenty-seven and sixpence. I must have spent more than that sending him bills year in year out and do you know I saw him driving past the surgery yesterday in a brand new car. The bloody scoundrel!”
He hurled the bill down and started his scrutiny again. I noticed he was using only one hand while the other churned among his hair. I hoped fervently that he might hit upon a seam of good payers because I didn’t think his nervous system could take much more. And it seemed that my hopes were answered because several minutes went by with only the quiet lifting and laying of the paper sheets. Then Siegfried stiffened suddenly in his chair and sat quite motionless as he stared down at his desk. He lifted an account and held it for several seconds at eye level. I steeled myself. This must be a beauty.
But to my surprise Siegfried began to giggle softly then he threw back his head and gave a great bellow of laughter. He laughed until he seemed to have no strength to laugh any more, then he turned to me.
“It’s the Major, James,” he said weakly. “The dear old gallant Major. You know, you can’t help admiring the man. He owed my predecessor a fair bit when I bought the practice and he still owes it. And I’ve never had a sou for all the work I’ve done for him. The thing is he’s the same with everybody and yet he gets away with it. He’s a genuine artist—these other fellows are just fumbling amateurs by comparison.”
He got up, reached up into the glass-fronted cupboard above the mantelpiece and pulled out the whisky bottle and two glasses. He carelessly tipped a prodigal measure into each glass and handed one to me, then he sank back into his chair, still grinning. The Major had magically restored his good humour.
Sipping my drink, I reflected that there was no doubt Major Bullivant’s character had a rich, compelling quality. He presented an elegant, patrician front to the world; beautiful Shakespearean actor voice, impeccable manners and an abundance of sheer presence. Whenever he unbent sufficiently to throw me a friendly word I felt honoured even though I knew I was doing his work for nothing.
He had a small, cosy farm, a tweed-clad wife and several daughters who had ponies and were active helpers for the local hunt. Everything in his entire ménage was right and fitting. But he never paid anybody.
He had been in the district about three years and on his arrival the local tradesmen, dazzled by his façade, had fallen over each other to win his custom. After all, he appeared to be just their type because they preferred inherited wealth in Darrowby. In contrast to what I had always found in Scotland, the self-made man was regarded with deep suspicion and there was nothing so damning among the townsfolk as the darkly muttered comment: “He had nowt when he first came ’ere.”
Of course, when the scales had fallen from their eyes they fought back, but ineffectually. The local garage impounded the Major’s ancient Rolls-Royce and hung on to it fiercely for a while but he managed to charm it back. His one failure was that his telephone was always being cut off; it seemed that the Postmaster General was one of the few who were immune to his blandishments.
But time runs out for even the most dedicated expert. I was driving one day through Hollerton, a neighbouring market town about ten miles away, and I noticed the Bullivant girls moving purposefully among the shops armed with large baskets. The Major, it seemed, was having to cast his net a little wider and I wondered at the time if perhaps he was ready to move on. He did, in fact, disappear from the district a few weeks later leaving a lot of people licking their wounds. I don’t know if he ever paid anybody before he left but Siegfried didn’t get anything.
Even after his departure Siegfried wasn’t at all bitter, preferring to regard the Major as a unique phenomenon, a master of his chosen craft. “After all, James,” he said to me once, “putting ethical considerations to one side, you must admit that anybody who can run up a bill of fifty pounds for shaves and haircuts at the Darrowby barber’s shop must command a certain amount of respect.”
Siegfried’s attitude to his debtors was remarkably ambivalent. At times he would fly into a fury at the mention of their names, at others he would regard them with a kind of wry benevolence. He often said that if ever he threw a cocktail party for the clients he’d have to invite the non-payers first because they were all such charming fellows.
Nevertheless he waged an inexorable war against them by means of a series of letters graduated according to severity which he called his P.N.S. system (Polite, Nasty, Solicitor’s) and in which he had great faith. It was a sad fact, however, that the system seldom worked with the real hard cases who were accustomed to receiving threatening letters with their morning mail. These people yawned over the polite and nasty ones and were unimpressed by the solicitor’s because they knew from experience that Siegfried always shrank from following through to the limit of the law.
When the P.N.S. system failed Siegfried was inclined to come up with some unorthodox ideas to collect his hard-earned fees. Like the scheme he devised for Dennis Pratt. Dennis was a tubby, bouncy little man and his high opinion of himself showed in the way he always carried his entire five feet three inches proudly erect. He always seemed to be straining upwards, his chest thrust forward, his fat little bottom stuck out behind him at an extraordinary angle.
Dennis owed the practice a substantial amount and about eighteen months ago had been subjected to the full rigour of the P.N.S. system. This had induced him to part with five pounds “on account” but since then nothing more had been forthcoming. Siegfried was in a quandary because he didn’t like getting tough with such a cheerful, hospitable man.
Dennis was always either laughing or about to laugh. I remember when we had to anaesthetise a cow on his farm to remove a growth from between its cleats. Siegfried and I went to the case together and on the way we were talking about something which had amused us. As we got out of the car we were both laughing helplessly and just then the farmhouse door opened and Dennis emerged.
We were at the far end of the yard and we must have been all of thirty yards away. He couldn’t possibly have heard anything of our conversation but when he saw us laughing he threw back his head immediately and joined in at the top of his voice. He shook so much on his way across the yard that I thought he would fall over. When he arrived he was wiping the tears from his eyes.
After a job he always asked us in to sample Mrs. Pratt’s baking. In fact on cold days he used to keep a thermos of hot coffee ready for our arrival and he had an endearing habit of sloshing rum freely into each cup before pouring in the coffee.
“You can’t put a man like that in court,” Siegfried said. “But we’ve got to find some way of parting him from his brass.” He looked ruminatively at the ceiling for a few moments then thumped a fist into his palm.
“I think I’ve got it, James! You know it’s quite possible it just never occurs to Dennis to pay a bill. So I’m going to pitch him into an environment where it will really be brought home to him. The accounts have just gone out and I’ll arrange to meet him in here at two o’clock next market day. I’ll say I want to discuss his mastitis problem. He’ll be right in the middle of all the other farmers paying their bills and I’ll deliberately leave him with them for half an hour or so. I’m sure it will give him the notion.”
I couldn’t help feeling dubious. I had known Siegfried long enough to realise that some of his ideas were brilliant and others barmy; and he had so many ideas and they came in such a constant torrent that I often had difficulty in deciding which was which. Clearly in this case he was working on the same lines as a doctor who turns on a water tap full force to induce a pent up patient to urinate into a bottle.
The scheme may have merit—it was possible that the flutter of cheque books, the chink of coins, the rustle of notes might tap the long-buried well of debt in Dennis and bring it gushing from him in a mighty flood; but I doubted it.
My doubts must have shown on my face because Siegfried laughed and thumped me on the shoulder. “Don’t look so worried—we can only try. And it’ll work. Just you wait.”
After lunch on market day I was looking out of the window when I saw Dennis heading our way. The street was busy with the market bustle but he was easy to pick out. Chin in air, beaming around him happily, every springing step taking him high on tiptoe he was a distinctive figure. I let him in at the front door and he strutted past me along the passage, the back of his natty sports jacket lying in a neat fold over his protruding buttocks.
Siegfried seated him strategically by Miss Harbottle’s elbow, giving him an unimpeded view of the desk. Then he excused himself, saying he had a dog to attend to in the operating room. I stayed behind to answer the clients’ queries and to watch developments. I hadn’t long to wait; the farmers began to come in, a steady stream of them, clutching their cheque books. Some of them stood patiently by the desk, others sat in the chairs along the walls waiting their turn.
It was a typical bill-paying day with the usual quota of moans. The most common expression was that Mr. Farnon had been “ower heavy wi’ t’pen” and many of them wanted a “bit knockin’ off.” Miss Harbottle used her discretion in these matters and if the animal had died or the bill did seem unduly large she would make some reduction.
There was one man who didn’t get away with it. He had truculently demanded a “bit of luck” on an account and Miss Harbottle fixed him with a cold eye.
“Mr. Brewiss,” she said. “This account has been owing for over a year. You should really be paying us interest. I can only allow discount when a bill is paid promptly. It’s too bad of you to let it run on for this length of time.”
Dennis, sitting bolt upright, his hands resting on his knees, obviously agreed with every word. He pursed his lips in disapproval as he looked at the farmer and turned towards me with a positively scandalised expression.
Among the complaints was an occasional bouquet. A stooping old man who had received one of the polite letters was full of apologies. “I’m sorry I’ve missed paying for a few months. The vets allus come out straight away when I send for them so I reckon it’s not fair for me to keep them waiting for their money.”
I could see that Dennis concurred entirely with this sentiment. He nodded vigorously and smiled benevolently at the old man.
Another farmer, a hard-looking character, was walking out without his receipt when Miss Harbottle called him back. “You’d better take this with you or we might ask you to pay again,” she said with a heavy attempt at roguishness.
The man paused with his hand on the door knob. “I’ll tell you summat, missis, you’re bloody lucky to get it once—you’d never get it twice.”
Dennis was right in the thick of it all. Watching closely as the farmers slapped their cheque books on the desk for Miss Harbottle to write (they never wrote their own cheques) then signed them slowly and painstakingly. He looked with open fascination at the neat bundles of notes being tucked away in the desk drawer and I kept making little provocative remarks like “It’s nice to see the money coming in. We can’t carry on without that, can we?”
The queue began to thin out and sometimes we were left alone in the room. On these occasions we conversed about many things—the weather, Dennis’s stock, the political situation. Finally, Siegfried came in and I left to do a round.
When I got back, Siegfried was at his evening meal. I was eager to hear how his scheme had worked out but he was strangely reticent. At length I could wait no longer.
“Well, how did it go?” I asked.
Siegfried speared a piece of steak with his fork and applied some mustard. “How did what go?”
“Well—Dennis. How did you make out with him?”
“Oh, fine. We went into his mastitis problem very thoroughly. I’m going out there on Tuesday morning to infuse every infected quarter in the herd with acriflavine solution. It’s a new treatment—they say it’s very good.”